Distribution Associate III 7am-3:30pm

Hilco Vision•Fairfield, OH

12h•Onsite

About The Position

Hilco Vision is a global eye care company that combines brands including Bruder® Healthcare dry eye products, M&S Technologies® visual acuity systems, OnGuard® prescription safety frames, Croakies® Eyewear Retainers and B&S optical tools and lab supplies with a distribution and manufacturing platform serving eye care professionals in key global markets including, the USA, Canada, UK, Germany, Australia, China Belgium, and the Netherlands. Hilco Vision’s portfolio includes Prescription Safety, Lens care, Eyewear Accessories, Lab & Dispensing Products, Dry Eye Solutions, Vision Testing Equipment, Pharmaceuticals, and Diagnostic Exam & Surgical Supplies. Hilco Vision is searching for a skilled Distribution Associate – Amazon FBA Specialist. This role oversees and processes all Amazon shipping and helps with other dock functions when needed. Previous FBA shipping is needed for this role. The role oversees one of the highest revenue streams for Hilco Vision where the associate must be available to answer questions about pick up times, MABD's, and trouble shoot canceled appointments from Amazon. This role is 7am-3:30pm Monday-Friday, may require occasional Saturday's and overtime. We pay weekly.

Requirements

High school diploma and up to three years of shipping experience with focus on Amazon FBA shipping
MS Office Suite knowledge at an intermediate level, specifically MS Word and Excel
General knowledge of Amazon portal use, shipping rules, Amazon SOPs is required
Experience with Amazon’s ticketing system for rescheduling carriers on canceled loads by Amazon
Ability to communicate effectively via email (via MS Outlook), phone (Microsoft Teams), and in person
Use of Softeon (or other WMS) and M3 – basic knowledge of both is required
Basic knowledge of commercial invoices for shipments outside of the United States
Ability to work independently, utilizing specialized knowledge of rules, procedures, and concepts regarding shipping
Ability to solve a wide range of problems using general Hilco Vision precedents and practices
Ability to meet pre-determined deadlines and great attention to detail
Able to utilize a computer w/ MS Window Systems and web-based applications
Read, write, speak and understand English, as well as understand basic math.

Responsibilities

Oversee and process shipments to Amazon. Will be responsible for additional dock responsibilities for other LTL customers as needed
Ensure all processes in Amazon portal are followed correctly and efficiently to prevent charge backs from Amazon.
Correct labeling for all outgoing pallets/ boxes to Amazon is crucial to the role. Must be able to work independently and with urgency to ensure the order is ready for the routed pick-up date
Communication/ attendance at the weekly Amazon meeting on Teams is required. Must have the ability to answer questions about pick up dates, inventory issues, open tickets for trouble shooting canceled loads
Communicate effectively and in a timely manner with colleagues in other functions at varying levels, including sales team members, customer service, and sales support