Distribution and Logistics Office Clerk

Cynet Systems•Sparks, MD
•Hybrid

About The Position

Seeking a dependable and detail-oriented clerk to professionally greet and assist drivers upon arrival. Responsibilities include coordinating trailer movements, processing Bills of Lading (BOLs), processing PGI transactions in SAP, and maintaining accurate shipping documentation. The candidate will oversee the planning, scheduling, and documentation associated with shipping and logistics activities, ensuring compliance with regulatory requirements and efficient coordination between internal teams, carriers, and freight service providers. Overtime may be required to support business operations.

Requirements

  • High School diploma or GED required.
  • 1+ years of relevant experience preferred.
  • Strong proficiency with Microsoft Office and business systems (ERP).
  • Strong verbal and written communication skills.
  • Ability to work effectively in a fast-paced distribution environment.
  • Ability to read and interpret distribution documents.
  • Basic analytical, organizational, and prioritization skills.
  • General distribution knowledge.

Responsibilities

  • Schedule air shipments and coordinate flight bookings with freight forwarders, carriers, and third-party logistics providers.
  • Monitor shipment status to ensure on-time dispatch, transit, and delivery.
  • Communicate with customs partners and regulatory agencies to ensure all air shipments meet federal and international compliance requirements.
  • Collaborate with Operations, Transportation, Supply Chain, Customer Service, and Carrier Management teams to resolve issues and maintain high service levels.
  • Produce daily, weekly, and monthly air-shipment activity reports for internal stakeholders.
  • Arrange for pick-ups with assigned freight forwarders.
  • Coordinate with customs, brokers, and regulatory agencies for the traceability of import and export shipments.
  • Process FedEx, DHL, UPS, and Express Mail shipments, including processing requests for Shipper's Export Declarations (SEDs) as appropriate.
  • Provide a detailed monthly report of activity with international carriers and customers.
  • Process customer orders, oversee all order documentation, and maintain corresponding files.
  • Operate within ERP, TMS, and WMS platforms, including processing PGI transactions in SAP.
  • Maintain import documentation records for international transportation.
  • Coordinate carrier planning and special, last-minute shipping requests with Transportation and Operations Departments, expediting orders as necessary.
  • Schedule shipments in a timely and accurate manner.
  • Cross-train across distribution responsibilities to assist during times of urgency, breaks, absences, or vacations.
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