Director of Distribution and Logistics

ProCaps Labs•Henderson, NV

6d•Onsite

About The Position

The Director of Distribution and Logistics directs the company’s end-to-end distribution and logistics operations, with responsibility for warehouse, shipping/receiving, transportation, and temperature-controlled inventory across multiple locations. This leader will build scalable, cost-effective capabilities that support current operations and future national and international growth, while improving service, reliability, and customer experience. As a member of the Operations Leadership Team, this role will help shape strategy, lead cross-functional execution, and develop the organization for continued growth. This role is onsite at our facility in Henderson, Nevada.

Requirements

10+ years of progressive leadership experience across distribution, warehousing, transportation, and shipping/receiving operations, including senior leadership responsibility
8-10 years in a manufacturing warehouse environment
Experience leading multi-site distribution operations across B2B and B2C channels, including network and footprint optimization
Have designed/operated small parcel/high flow distribution operation
Experience leading omnichannel fulfillment operations, including high-volume pick/pack
Can articulate the distribution model through to the customer experience – identify the business model in terms of delivery expectations (over-night, two or three day order to cash)
Experience implementing and optimizing WMS, ERP integration, warehouse automation, picking strategies, and FIFO/FEFO controls
Proficient in Microsoft products such as Word, Excel and Outlook
Computer data-entry experience required
Proven ability to forecast, analyze and identify improvement opportunities in the warehouse and shipping/receiving processes and operations
An understanding of the manufacturing process and quality control procedures
Proven experience scaling logistics operations, reengineering processes, and building systems and teams in a fast-growing business
Proven ability to influence organizational change and build alignment across Operations, Manufacturing, Planning, Inventory Control, Quality, Finance, Customer Service, and Commercial teams
Strong FTL, LTL, parcel, and international freight experience, with demonstrated results in cost reduction, carrier management, network consolidation, and distribution expansion
Working knowledge of import/export operations, customs compliance, international trade documentation, and cross-border logistics risk management
Experience in projects with Lean/Six Sigma or other problem-solving methodology
Experience in leading cross-functional teams and influencing stakeholders across an organization
Proven track record of high-impact project implementations, including 3+ years' experience in business transformation programs
Ability to translate operational and financial data into KPIs, business cases, and decisions that improve service, cost, capacity, and growth readiness
Able to work with minimal direct guidance or direction

Nice To Haves

Bachelor’s degree in Supply Chain, Logistics, Operations, Business, or a related field preferred; equivalent relevant experience will be considered

Responsibilities

Lead strategic distribution and logistics initiatives on time and within budget, with minimal disruption to the existing business.
Establish effective governance, implementation plans, risk controls, and business continuity plans for logistics and distribution operations.
Lead and continuously improve Pick & Pack, B2B, B2C, and omnichannel fulfillment operations.
Effectively delegate project tasks to the appropriate owners.
Collaborate with internal team members to share best practices, methodology, and opportunities for improvement.
Communicate priorities, performance, risks, and escalations clearly to project teams and senior leadership.
Collaborate with Inventory Control, Manufacturing, and Finance teams to monitor and track to targets and budgets for strategic initiatives.
Plan, coordinate, and direct the work of warehouse personnel and supervisory staff.
Ensure warehouse personnel perform their daily tasks safely and responsibly, consistent with company safety policies.
Monitor the shipment and receipt of materials and oversee inventory movement, accuracy, and location within the warehouse.
Establish performance metrics and implement best practices that improve safety, service, cost, productivity, and inventory accuracy.
Review and strengthen the current Business-to-Consumer (B2C) operating model to support scalable growth and an improved customer experience.
Provide motivation, training, and develop workforce.
Monitor the completion of daily warehouse activities.
Ensure proper temperature-controlled storage conditions for temperature-sensitive raw materials and finished products.
Evaluate departmental procedures and approve all department SOPs.
Ensure seamless collaboration with other departments to support policies and goals of company.
Plan labor needs, space utilization, technology, and facility resources to ensure a cost-effective operation.
Develop the distribution network, capacity, and technology roadmap required to support national and international growth initiatives.
Perform employee development functions such as performance reviews, disciplinary actions, interviewing, and other personnel issues.
Coordinate supply needs with multiple departments according to defined schedules.
Responsible for quality and continuous improvement within the job scope.
Responsible for all actions/responsibilities as described in company controlled documentation for this position.
Contribute to and support the corporation’s quality initiatives by planning, communicating, and encouraging team and individual contributions toward the corporation’s quality improvement efforts.
Meet with external group(s), as needed.
Develop domestic and international transportation strategies and manage carriers, freight forwarders, customs brokers, and other logistics partners to deliver best-in-class service at a competitive cost.
Attend all meetings where the Warehouse department input is required.
Contribute to a working environment that gives employees opportunities for development, growth, and advancement.
Carry out leadership responsibilities in accordance with company policies, applicable laws, and domestic and international trade requirements.
Build organizational capability by selecting, developing, and retaining strong leaders and team members, with clear succession and workforce plans.
Perform other duties and responsibilities, as assigned.

Benefits

A competitive salary depending on experience and qualifications
Eligible for a discretionary company-wide bonus
Top-Tier Medical, Dental & Vision Coverage – $0 cost when you qualify for our Wellness Program
Generous Paid Time Off – includes 8 paid company holidays
401(k) with Company Match – up to 4.5%
100% Company-Paid Life Insurance
100% Company-Paid Short-Term Disability Insurance
Gym Membership Reimbursement
Monthly Vitamin Allowance + Employee Discounts on Products
Company-Funded Health Savings Account (HSA) – $1,600 annually
Cash Bonuses Through Employee Referral Program
Optional Pet Insurance Available
Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!