Distributed Neighborhood Captains Training Manager

Movement Labs • Washington, DC

5d • Remote

About The Position

This role will build and manage Movement Labs' distributed Neighborhood Captains program. The goal of the program is to test whether we can scale the concept of neighborhood captains, similar to traditional precinct captains, in a distributed model that works in tandem with local county Democratic parties, adding to their existing work rather than duplicating it, to support hundreds of county parties across the country, move vote share, and ultimately flip several congressional seats. This is a localized Field Persuasion Program. We will recruit volunteer captains across hundreds of districts, each of whom will own a list of roughly 50 voters. Captains will live in the same community as the voters they're reaching, making contact with them a number of times before the election. We're looking for someone with familiarity with rural communities and extensive experience training and managing volunteers. This role reports to the Distributed Neighborhood Captains Program Manager, who owns the back-of-house and digital infrastructure supporting this project. This role is front of house: it's the one that interfaces directly with our participants, so amazing customer service and a genuine focus on the volunteer and voter experience are essential. Questions like “What would make a captain most comfortable? What's the takeaway you want them to leave with? What are people's pain points?” are ones that come naturally to this person as they design training content. This person needs to be adaptable: when something isn't working, they're proactive about changing it, and they're comfortable with an ever-evolving program. If we know how to do something better, we should do it better. They value feedback, both giving and receiving, and strive to make trainings the best possible environment they can be. The themes of our Get Out the Vote program, from a participant's perspective, are most conversations, most fun, most new people, and this role should embody that.

Requirements

• Creative and opportunistic: you spot the opening, pitch the idea, and try the thing, defaulting to action and learning from what happens.
• Project management: you can hold a lot of moving parts, prioritize well under pressure, and know when to ask for help in a fast-moving environment.
• Adaptable and proactive: comfortable with an ever-evolving, ever-improving program. Values feedback, both giving and receiving.
• Mission-driven: you believe we can make this country and the Democratic Party better, and that it starts with us.
• Exceptional communication: strong training and facilitation skills, with the ability to coach others on emotional intelligence, leading with empathy, and boundary management.
• Comfort presenting and performing in a virtual environment; experience in theater, podcasting, or micro-influencing is a plus.
• 2–3 years of experience managing staff and volunteers in a campaign environment, with extensive experience training and managing volunteers.

Nice To Haves

• Roots in a rural community and an understanding of organizing in a rural context.
• Experience in the food service or retail industry, in addition to campaign and volunteer experience.

Responsibilities

• Create compelling virtual trainings that set captains up for success and keep them engaged.
• Partner with comms on templates and social toolkits used in captain recruitment.
• Identify and pursue creative opportunities to deepen the program's impact and refine its model.
• Co-design, build, and continuously refine training curriculum, drawing on existing resources and lived experience.
• Own the shared resource library: messaging house, best-practice guides, FAQs, and quick-reference one-pagers.
• Lead live virtual trainings for captains across dozens of states and hundreds of counties, and train staff to do the same.
• Adapt delivery to different audiences: rural versus suburban, younger versus older participants, and everything in between.
• Ensure biweekly office hours for captains, which may include peer captain learning opportunities.
• Coordinate scheduling of part-time staff to ensure every training is covered, with backups and set schedules at least two weeks in advance.
• Hold at least a 30-minute one-on-one with each direct report once a week.

Benefits

• Annual salary of $72,000–$78,000 (Level 2).
• Work-life stipend of $700/month pre-tax to support employees during our highest-intensity work period, starting August 1 (prorated for partial months).
• Excellent health, dental, and vision benefits; 401(k) matching.
• Remote-first culture with teammates across the country.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed