DISTRIBUTED COMPUTER SYSTEMS ANALYST - 73005081

State of FloridaIndian River Estates, FL
$42,562 - $57,666Hybrid

About The Position

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. This position performs desktop and network support to local area network users and is an excellent fit for self-motivated critical thinkers. If you enjoy working with technology and problem solving, this may be the position for you.

Requirements

  • Experience communicating verbally and/or in writing, guiding end users through computer related inquiries.
  • Two years of experience with supporting and troubleshooting Microsoft Office
  • Two years of work-related experience deploying, supporting, and maintaining, or troubleshooting computer hardware/software.
  • Two years of work-related experience troubleshooting and handling Microsoft Windows operating systems in an office environment.

Nice To Haves

  • Associate or higher degree in any Computer related field or a current A+ or network+ certification can substitute for the following minimum requirements on a year for year basis.

Responsibilities

  • Analyzing and coordinating resolution of hardware, software, and network communication problems
  • Assisting with planning and designing of office network layouts
  • Evaluating the effectiveness of hardware, software, and communication performance
  • Researching and recommending improvements and solutions
  • Installing and maintaining an inventory of computers and electronic equipment
  • Providing training and support to peers and other teams

Benefits

  • career training
  • tuition waivers
  • paid vacations
  • insurance
  • retirement programs
  • health insurance
  • life insurance
  • paid sick and personal leave
  • 10 paid holidays annually
  • vision and dental insurance
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