DISTRIBUTED COMPUTER SYSTEMS ANALYST II - 42000731

State of Florida • Tallahassee, FL

2d • $47,668 - $101,775

About The Position

This is a DISTRIBUTED COMPUTER SYSTEMS ANALYST II position with the FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES, OFFICE OF AGRICULTURE TECHNOLOGY SERVICES. This is an OPEN COMPETITIVE OPPORTUNITY. The position requires a high school diploma or equivalent and a specified amount of experience in computer systems analysis, programming, or planning/designing distributed computer systems, with various educational substitutions possible. A valid Class E driver license is required. Graduates with foreign degrees must provide a credential evaluation. A work sample test will be administered to eligible candidates. Candidates must complete all fields in their Candidate Profile, and responses must be verifiable. The department supports employment of individuals with disabilities. Occasional travel is required. Honesty and authenticity are required in all stages of the evaluation process; the use of AI tools will be considered. A background screening, including fingerprinting, is required.

Requirements

• A high school diploma or its equivalent and seven (7) years of experience in computer systems analysis, computer programming or in planning or designing distributed computer systems
• A high school diploma and completion of a one-year program of study from a vocational/technical school in an area of data processing (excluding data entry) can substitute for one year of the required experience
• A high school diploma or its equivalent and four (4) years of experience as described above and either (1) completion of a 720-classroom hour (1 year) program of study from a vocational/technical school or accredited community college in an area of data processing (excluding data entry), or (2) 60 semester (1 year) or 90 quarter hours (1 year) of college course work from an accredited institution which includes four courses in computer science or management information systems
• A bachelor's degree from an accredited college or university and three (3) years of experience in computer systems analysis, computer programming or in planning or designing distributed computer systems
• A bachelor's degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems and two (2) years of experience in computer systems analysis, computer programming or in planning or designing distributed computer systems
• A master's degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems
• Requires possession of a valid Class E driver license.
• Knowledge of distributed processing operations, procedures, and equipment.
• Knowledge of problem-solving techniques.
• Knowledge of computers, operating systems, and software.
• Knowledge of imaging software (i.e., Microsoft Deployment Toolkit, System Center Configuration Manager)
• Knowledge of Desktop Configuration Tools such as System Center Configuration Manager
• Ability to write, code, test and debug scripting.
• Ability to take lead on technical projects.
• Ability to develop training programs related to distributed processing operations and procedures.
• Ability to test and debug computer applications.
• Ability to process information logically and solve problems.
• Ability to monitor and resolve problems with distributed computer systems components.
• Ability to identify and define user task needs.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to plan, organize and coordinate work assignments.

Responsibilities

• Responsible for 2nd Level Technical and Administrative Support for department users, including hardware, software and communications components. This includes diagnostic evaluation and technical troubleshooting of software and hardware problems.
• Responsible for configuration of Florida Department of Agriculture Consumer Services (FDACS) mobile devices via a Mobile Device Management (MDM) platform. Configuration of mobile devices will include, but not be limited to, initial setup, maintenance of devices within the MDM, and maintaining established standards for those devices.
• Will take a lead role in the planning, testing and implementation of major projects under the supervision of management. This includes designing and implementing System Center (SCCM) and Microsoft Intune Admin Center software deployments.
• Responsible for installation of new desktops, relocation of existing desktops, completion of installation/relocation paperwork, following standards for desktop software and tracking of licensed products.
• Formulate, coordinate, and ensure standards for desktop hardware and software. This includes creating and managing images and task sequences in System Center SCCM, Microsoft Deployment Toolkit (MDT), and Microsoft Intune Admin Center.
• Performs related work as required. This includes, but is not limited to: Adherence to the policies and procedures of the Department’s Information Resource Security Program (Chapter 8 - Department’s Supervisory Manual), allocates time as requested for Disaster Recovery activities.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED