Distillery Tour Guide - Buffalo Trace Distillery

Sazerac CompanyFrankfort, KY
Onsite

About The Position

Buffalo Trace Distillery is seeking Part Time Tour Guides, flexible to work day, evening or weekend shifts. The successful Tour Guide will strive to make every consumer contact an influential raving fan of the Buffalo Trace Distillery and Buffalo Trace bourbon. This role involves leading accurate, informative, and fun tours, providing exceptional customer service to all Buffalo Trace visitors, and encouraging tour visitors to visit the gift shop, making suggestions for purchases and helping visitors locate their desired items. The Tour Guide will partner with other tour guides and gift shop associates to generate revenues and raving fans of the Buffalo Trace Distillery and bourbon.

Requirements

  • High school diploma or GED equivalent
  • 21+ years of age
  • Be able to lift and carry 40 lbs.
  • Be able to stand and walk for extended periods of time
  • Possess strong communication skills
  • Ability to handle multiple tasks at one time
  • Ability and willingness to work part time, non-traditional hours (nights and weekends, 12-20 hrs. per week).

Nice To Haves

  • Customer service/retail and/or tourism experience preferred.

Responsibilities

  • Make every consumer contact an influential raving fan of the Buffalo Trace Distillery and Buffalo Trace bourbon.
  • Lead accurate, informative and fun tours.
  • Provide exceptional customer service to all Buffalo Trace visitors.
  • Encourage tour visitors to visit the gift shop, make suggestions for purchases and help visitors to locate their desired items.
  • Partner with other tour guides and gift shop associates to generate revenues and raving fans of the Buffalo Trace Distillery and bourbon.
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