Optimize practices, policies, procedures, and programs to operate the electric distribution system safely, reliably, and efficiently, considering employees, customers, the public, and shareholders. Follow established operating practices for customer restoration, switching, and scheduled and emergent work; manage real-time alarms and loading conditions; and restore service during storms and emergency events. Receive, record, route, and dispatch customer calls, information, orders, and emergency calls. Serve as tagging authority, lead and direct application of safety tagging procedures, and execute line-clearance orders by confirming and directing tag placement. Lead, direct, and supervise associates in customer restoration and the safe clearing and restoration of equipment. Control and operate the distribution system across voltage levels and respond to service interruptions involving distribution equipment, including Power Quality, Part Out, and All Out categories. Perform planned, emergent, and emergency switching, and maintain system voltages and line and equipment loadings within acceptable limits. Apply knowledge of the Exelon Management Model for business controls and meet management expectations for effective business conduct. The role exercises functional control over operating, construction, testing, customer, and contractor groups undertaking electrical switching, repair, testing, and related work on distribution lines, transformers, and other equipment. Independent judgment is essential for real-time decisions affecting the integrity, reliability, and security of the distribution system. Operating errors may result in substantial company costs, equipment damage, customer impacts, and harm to the company’s public image. The position requires extended hours, rotating shifts, weekends, holidays, and overtime on regularly scheduled days off to support operational coverage during storms and other energy-delivery emergencies.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed