Dispute Resolution & Compliance Associate (Entry-Level)

Assurant•Washington, DC

6d•$17 - $26•Remote

About The Position

IQ Data International, DBA Assurant Recovery Solutions is a wholly owned subsidiary of Assurant, a Fortune 500 company and a member of the S&P 500. We are an established leader in the Asset Recovery Industry where we service property managers across the U.S. exclusively. As the Dispute Resolution & Compliance Associate you will assist in maintaining company compliance with applicable laws, regulations, and policies.

Requirements

High School diploma or GED
Strong prioritization and organization skills to handle multiple job responsibilities, competing priorities, and meet deadlines.
Possess great written and verbal communication skills, along with strong attention to detail.
This is a work-from-home opportunity; however, you must live in Washington, Idaho, Arizona, or Oregon.

Nice To Haves

Creating reports utilizing Excel

Responsibilities

Assist with complaints that are received through the CFPB, Attorney General, Better Business Bureau, and other agencies.
Support requests for credit deletion, and release of liability.
Review, research, and respond to consumer disputes accurately and promptly.
Email and telephone clients regarding investigation initiation, dispute resolution, or documentation requests.
Process various credit reporting and audit reports.
Batch documents and disputes to appropriate files.
Process written disputes, including identity theft claims received from the consumer or their representative via electronic, EOSCAR, FAX, mail, and email.