Dispensing Optician
Geisinger•Lewistown, PA
•Onsite
About The Position
Dispensing Optician fits, adjusts, repairs, and dispenses eyewear, lenses, and related accessories. They also order optical supplies and meet the qualifications to provide exceptional patient and customer experience. The role involves performing duties to provide the highest level of patient care and customer service in a retail and sales setting, requiring daily personal interactions with patients and customers.
Requirements
- High School Diploma or Equivalent (GED)
- Minimum of 1 year-Related work experience
- Communication
- Computer Literacy
- Customer Service
Responsibilities
- Fits patient for new eyewear.
- Guides patient in choosing frames and lens material, discussing all options with patient.
- Instructs patient in the application and care of prisms and other optical aids.
- Provides patient with a clear and detailed explanation of pricing, payment policy and length of time required to complete order.
- Verifies and inspects all orders for completeness and accuracy involving prescription, style, size, and condition prior to dispensing.
- Contacts patient when order is ready for pick up and provide scheduled pick up time.
- Adjusts and dispenses eyewear and lenses to patient and customer's satisfaction.
- Orders glasses, lenses, frame parts, visual aids, optical supplies, and departmental supplies.
- Examines glasses that need to be repaired and discusses repair options, including any costs of repairs.
- Answers telephone in a professional manner, returns patient calls in a timely manner.
- Manually prepares cash and receipts for daily bank and charge deposits.
- Electronically reconciles the deposit.
- Conducts thorough patient teaching and education encompassing the care, handling, hygiene, insertion and removal of contact lens.
- Orders, handles patient payment for lenses as needed.
- Checks ordered contact lens to assure they match the patient prescription.
- Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
Benefits
- healthcare benefits for full time and part time positions from day one
- vision
- dental
- domestic partners
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
