Part-Time Dispensary Budtender

Live Parallel•Northampton, MA

13h•Hybrid

About The Position

As a Retail Sales Associate/Budtender, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment. This is a part-time hybrid role that includes conducting deliveries, requiring a valid MA driver's license and a clear driving record. We are committed to inclusiveness and equal employment opportunities for all applicants, regardless of their background.

Requirements

Age 21 or over (Industry Requirement)
High School Diploma or equivalent (Industry Requirement)
Valid Government-Issued Photo ID (Industry Requirement)
Flexible schedule, including evenings, weekends, and holidays
1 year of experience in retail or a related customer service role
Proficiency in operating POS systems and handling transactions
Strong communication and organizational skills
Ability to manage multiple tasks and resolve issues promptly
Class D Driver’s License (Massachusetts)
Must present a current DMV printout with none of the following violations: Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years
Two or more other moving violations and one at fault accident in the last three years
Two or more fault accidents in the last three years with no moving violations
No more than 3 moving violations or chargeable accidents in the past
Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift
Ability to assist with lifting stock and materials
Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
Must be able to remain in a seated position inside the vehicle for extended periods
Ability to pick up heavy items to load (50 or more lbs.) onto vehicle
Comfortable working in a fast-paced retail environment
Ability to bend in repetitive motion

Nice To Haves

Experience in the Cannabis industry
Familiarity with inventory management systems
Ability to speak another language to assist guests

Responsibilities

Utilize upselling and cross-selling techniques to increase sales.
Meet or exceed individual and team sales targets.
Stay informed about current promotions, sales, and programs to inform customers effectively.
Greet and assist customers, ensuring a positive shopping experience.
Provide detailed product information and recommendations.
Handle customer inquiries, complaints, and returns professionally.
Responsible for high-quality patient/customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork.
Package pre-orders efficiently and accurately for reserve ahead pickups.
Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration.
Deliver products to customers in the store or via home delivery.
Operate POS and any auxiliary sales systems and handle sales transactions accurately.
Maintain a clean, organized, and well-stocked sales floor.
Assist with inventory management, including receiving and stocking merchandise.
Set up and dismantle promotional displays and visual merchandising.
Follow all state regulations pertaining to certified Cannabis retailers.
Maintain accurate records of sales and customer interactions.
Ensure compliance with HIPAA and other regulatory requirements.
Follow loss prevention guidelines and monitor for suspicious activity.