Dispensary Assistant General Manager

Dutchess Cannabis•Boston, MA

About The Position

Dutchess Cannabis of West Roxbury is looking to hire a Dispensary Assistant Manager! The Assistant Manager, in cooperation with the Leadership Team, General Manager and other ASM's, is responsible for the execution of the retail store - best-in-class customer experiences with efficient sales operations that drive profitable top line sales. All Assistant Manager duties and responsibilities must be executed with a commitment to the values of Ascend Wellness Holdings and its subsidiaries, and in a manner that supports our team, customers, and communities. If you have a passion for People and Operations, then this is the role to continue with your personal growth. Your Operational Retail skills with help you bring clarity to the Team and passion for People will give you the ability to empower your peers and direct reports to get results. Besides shared responsibilities you will focus on the Front of House, Service, or Back of House, Inventory. At Dutchess, we are setting new standards for service, innovation, and customer satisfaction in every interaction. We are the crown jewel of cannabis! Our focus at Dutchess is all about the customer. We are consumer-centric, cannabis enthusiasts, who are enthusiastic about providing our clients with exceptional service and premium quality products. Our work together will allow us to: • Foster an environment where every customer feels valued, creating a community united by quality cannabis. • Create opportunities in the communities we serve through the expansion of our retail locations. • Pioneer innovation by continuously pushing the boundaries to enhance the cannabis experience and meet evolving consumer needs with cutting-edge bud.

Requirements

Bachelor's degree or 5+ years' experience in lieu of degree, in a supervisory or management role in a retail setting, specifically with POS business operations
Ability to Hire a diverse staff by recruiting top talent with a diverse set of skills among candidates
Lead the Team through Learning and Development with Focused Coaching and Mentorship to drive desired behaviors and maximize staff success
Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
Desire to learn and adapt with technology, digital tools, as it is a foundation of your business
Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
Must pass all required background checks and remain compliant with all regulatory requirements for working in the cannabis industry
Obtain and retain a Registered Agent Card issued by the state of operation
Have excellent organization and time management skills
Be Focused, and detail oriented
Must be able to communicate clearly and effectively
Ability to adapt in a fast-paced, changing environment

Responsibilities

Analyze key business metrics, create action plans, and achieve buy-in from the team
Maintain effective P&L management by driving sales growth by managing expenses, budgets, deposits, and accounts receivable
Oversee execution and maintenance of all retail operations, including workforce management, inventory reconciliation and technology solutions - Devices as well as Website, POS, Loyalty
Work with the Security and Compliance to ensure operations are to state regulations while making sure all diversion/theft/loss prevention security policies and practices are being followed
Foster positive and productive relationships with key regulators, inspectors, and law enforcement personnel.
Maintain a consistent focus on customer loyalty and create engaging and resonant customer experiences.
Ensure that store appearance is in line with corporate standards.
Oversee, Influence, and sign off on purchasing from our wholesale partners.
Lead and champion innovation in a fast-paced environment.
Other duties as assigned by the Corporate Management Team
Team Performance including workload while addressing deficiencies and Performance Management
Ensure clear, consistent team communication by leading weekly manager's meetings and monthly team meetings