Dispensary Assistant General Manager

Quality Roots•Hamtramck, MI

5d•Onsite

About The Position

Join Michigan's most trusted name in cannabis retail! At Quality Roots, we're more than just a dispensary - we're a family-owned, community-first company driven by passion, purpose, and people. We've spent years building trust through responsible business practices, top-tier service, and a deep love for the communities we serve. Now, we're growing - and looking for an Assistant General Manager who's excited to step into a leadership role in one of Michigan's fastest-moving industries.

Requirements

3+ years of leadership or management experience (bonus points for cannabis retail).
2+ years of retail experience, preferably in a customer-facing role.
Strong communication and team-building skills.
Familiarity with POS systems, Google Suite, and (ideally) METRC, FlowHub, or Dutchie.
A passion for cannabis and a willingness to learn more about the plant and the industry.
21+ years old with a valid driver's license and reliable transportation.
Able to pass a background check.
Comfortable being on your feet, lifting up to 40 lbs, and working weekends/evenings.

Nice To Haves

bonus points for cannabis retail experience
ideally METRC, FlowHub, or Dutchie familiarity

Responsibilities

Lead and motivate an awesome team of budtenders and support staff.
Deliver exceptional customer service and ensure your team does too.
Help track and optimize store performance through daily sales metrics.
Assist with cash handling, inventory management, and compliance processes.
Be a go-to person for scheduling, training, and team development.
Bring fresh energy and clear direction to a high-functioning retail environment.
Keep things running smoothly with support from our Inventory, HR, and Compliance teams.