Dispatching Assistant

Prospect Blue • Richmond, VA

8d • Onsite

About The Position

ProspectBlue is partnering with a client seeking a reliable, detail-oriented Dispatching Assistant to support daily terminal operations. This is a fast-paced role that plays a key part in keeping freight moving efficiently. The Dispatching Assistant will serve as a central point of coordination between drivers, operations staff, and customers to help ensure pickups and deliveries stay on schedule and service issues are addressed quickly.

Requirements

• Prior experience in LTL freight, logistics, transportation, or dispatch operations strongly preferred
• Comfortable working in a high-volume, fast-paced environment where priorities can shift quickly
• Strong communication skills, both written and verbal
• Proficiency with basic computer systems
• Highly organized with the ability to manage multiple priorities at once
• Team-oriented mindset with a willingness to support overall terminal operations

Nice To Haves

• experience with TMS, freight, or dispatch software is a plus

Responsibilities

• Assist dispatchers with daily load planning, driver assignments, and route coordination
• Communicate with drivers throughout the day to monitor progress, address delays, and provide updates
• Enter and track shipment data in the transportation management system with a high degree of accuracy
• Field calls and emails from customers and internal terminals regarding shipment status and delivery updates
• Support dock operations by helping coordinate freight flow and escalating service issues or exceptions as needed
• Assist with end-of-day reporting, documentation, and general dispatch/terminal support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed