Dispatcher

GFL Environmental Inc. • Lakeland, FL

3d • Onsite

About The Position

Are you a high-energy problem solver who thrives in a fast-paced environment? We are looking for a results-driven Dispatcher to join our Lakeland team. You won't just be moving trucks; you’ll be the "mission control" of our daily operations. As the primary link between our drivers and customers, your personality and drive will directly impact our service quality and operational success. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.

Requirements

• 1-2 years in transportation, dispatch, or high-volume customer service.
• Elite interpersonal skills; you must be able to communicate effectively via email, phone, and two-way radio.
• A proven ability to juggle multiple tasks without dropping the ball.
• High school diploma required
• Valid work authorization in the country where the job is located is required.
• Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Nice To Haves

• post-secondary education is a definite plus
• TRUX experience
• the drive and the technical aptitude to learn TRUX

Responsibilities

• Act as the central point of communication, dispatching calls to routes and ensuring drivers have everything they need to succeed.
• Work closely with routing specialists to find the most efficient paths, saving time and resources.
• Proactively identify potential delivery or pickup issues and resolve them before they impact the customer.
• Partner with Maintenance, Sales, and Operations to ensure a seamless workflow and a "one-team" culture.
• Perform driver check-ins, review paperwork for accuracy, and assist in determining staffing levels to maximize responsiveness.

Benefits

• 15 days of paid time off
• 4 medical plan options including an HSA with employer contribution & match program
• Medical, dental, and vision coverage.
• 401(k) with an employer match
• Paid holidays
• Employee Assistance Program with free counseling services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED