Local Dispatcher in Trucking/Logistics - Bilingual (Spanish)
About The Position
Come work for our well-established and growing 35-year-old Logistics company in our San Diego location! We are hiring RIGHT AWAY! Have a good attitude, be a team player, learn the trade and grow with us! The dispatcher is responsible for assigning jobs to drivers and ensuring that all service requests are completed in a timely fashion. In addition to performing data entry and customer service tasks, the dispatcher’s main duty is to be the main source of communication for drivers and help them resolve any issues that may arise throughout the day. This position examines logistic capacities and assigns jobs accordingly so that services may be completed as efficiently as possible. A high degree of problem-solving skills are required for this position, as well as the ability to work in a fast-paced environment and manage time effectively while prioritizing time-sensitive tasks.
Requirements
- Bilingual (Spanish- speaking)
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational and attention to detail
- Strong problem-solving and decision-making skills
- Excellent time-management skills
- Ability to function well in a high-paced and at times stressful environment
- Ability to work well in a team
- Ability to adapt and be an active learner in a changing environment
- Forklift Experience to be able to offload/load if needed
- High School Diploma
- Customer Service experience (1 year minimum)
Nice To Haves
- Familiarity with service areas a plus!
Responsibilities
- Ensure drivers are on schedule to complete their daily pickups/deliveries
- Data entry tasks
- Customer service tasks (answer e-mails, phone calls, etc)
- Sort deliveries by pre-determined areas to create driver manifests
- Enter, schedule, and assign jobs through Pallet Manager software.
- Determine if drivers have the capacity to accept additional jobs throughout the day
- Respond to customer problems and engage in conflict resolution
- Ensure that drivers are on schedule to complete their assigned jobs
- Troubleshoot logistical issues
Benefits
- Free Medical Insurance!
- Dental and Vision Insurance Plans available
- Paid Vacation
- Paid Sick Leave
- Select Paid Holidays
- 401(k) Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
