Dispatcher
Pencor Services•Hawley, PA
•Hybrid
About The Position
A reliable dispatcher is needed to dispatch service calls, verify work orders for accuracy and assist Field Technicians with changes, pricing and special equipment needs. Will also be responsible for filing completed work orders, contacting customers when troubleshooting and/or scheduling work needs to be done, monitoring system outages, and keeping Field Technicians informed of system problems. Other duties as assigned.
Requirements
- H.S. Diploma or GED
- Established residency in Pennsylvania
- Reliable transportation
- Computer proficiency using the internet and Microsoft Office programs - Outlook Email, Word and Excel
- Excellent Communication Skills - Oral and Written
- Excellent Organizational Skills
- Excellent Time Management Skills
- Ability to multitask and work efficiently in a fast paced environment
Nice To Haves
- Previous experience working in a dispatch environment
- Familiarity with the local area
Responsibilities
- Dispatch service calls
- Verify work orders for accuracy
- Assist Field Technicians with changes, pricing and special equipment needs
- File completed work orders
- Contact customers when troubleshooting and/or scheduling work needs to be done
- Monitor system outages
- Keep Field Technicians informed of system problems
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
