Dispatcher

Ecore Talent Team•Lockport, NY

19h•Onsite

About The Position

At HTI Recycling, an Ecore company, we transform reclaimed rubber into innovative performance surfaces that protect people and the planet. Our products power everything from playgrounds and gyms to hospitals, courts, and even rockets—helping people in motion be their strongest, healthiest selves. As a high-growth, sustainability-driven company, we’re leading the way in circular innovation by keeping rubber out of landfills and turning waste into wellness, safety, and performance. We’re excited to find individuals who are eager to be part of a team that’s driving global impact through innovation, sustainability, and purpose.

Requirements

High school diploma or GED required
Minimum 2–5 years of experience in trucking dispatch, logistics, or fleet operations.
Strong knowledge of DOT/FMCSA regulations and hours-of-service requirements.
Proficiency with dispatch software, TMS, ELD systems, and Microsoft Office.
Excellent communication, organization, and problem-solving skills.
Ability to work in a fast-paced, time-sensitive environment.
Availability for after-hours or weekend support as required by operations.

Nice To Haves

associate’s degree or equivalent experience preferred
Prior experience supervising or leading drivers strongly preferred

Responsibilities

Plan, schedule, and dispatch drivers and equipment to meet customer delivery and pickup requirements.
Monitor loads, routes, and driver availability to maximize efficiency and minimize delays.
Track shipments using TMS, GPS, and ELD systems and proactively address service disruptions.
Communicate load details, routing instructions, and schedule changes clearly to drivers.
Coordinate with customers, brokers, and internal teams regarding delivery status and service issues.
Directly supervise assigned drivers, serving as their primary operational and performance contact.
Ensure drivers understand and follow company policies, safety standards, and DOT/FMCSA regulations.
Monitor driver performance including on-time delivery, safety behavior, hours-of-service compliance, and customer service.
Conduct regular check-ins with drivers to address concerns, resolve issues, and promote engagement.
Participate in driver onboarding, training coordination, and mentoring of new drivers.
Recommend and administer corrective actions, coaching, or commendations as appropriate.