Dispatcher- Cranbury, NJ
About The Position
A career at Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Within Capital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
Requirements
- Ability to learn and adapt to various software systems.
- Strong problem-solving and critical-thinking skills.
- Ability to work effectively in situations with multiple variables and limited standardization.
- Ability to interpret and follow written, verbal, diagrammatic, and scheduling instructions.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Proficiency in computer applications and dispatch-related systems.
Responsibilities
- Dispatch and schedule both CDL and non-CDL drivers.
- Communicate with customers regarding deliveries, special handling requests, and service-related issues.
- Analyze routes, review driver logs, and maintain accurate records.
- Resolve delivery issues through regular communication with drivers, customers, and internal teams.
- Print and distribute daily manifests.
- Direct the movement and positioning of trucks and trailers within the yard.
- Assess truck capacity and identify alternative delivery solutions when needed.
- Coordinate vehicle repairs and communicate equipment-related issues.
- Provide detailed shift handoff reports to ensure seamless transition between teams.
- Escalate driver concerns or performance issues to leadership as appropriate.
- Partner with the operations team to identify, troubleshoot, and resolve issues during the shift.
- Review orders and routes proactively to identify and correct potential problems.
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
