SDS RX Dispatcher

DPDHLTown of Amherst, NY
Onsite

About The Position

An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.

Requirements

  • 2+ years of Customer Service Experience.
  • Excellent knowledge of management methods and techniques.
  • Utilize critical thinking skills.
  • Utilize tracking/dispatching software.
  • Have excellent communication skills both written and verbal, and interpersonal skills.
  • Have excellent computer skills, including but not limited to data entry, documentation skills, organization.
  • Have excellent analytical and problem-solving skills.
  • Ability to manage multiple projects concurrently, multi-tasking.

Responsibilities

  • Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.
  • Maintain current knowledge of routes and locations to assure timely service and accurate information.
  • Address problems and requests by transmitting information or providing solutions.
  • Interact and communicate with staff in a professional manner.
  • Maintain regular attendance and dependability.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on your 30thday
  • PTO program for all associates, including paid holidays and vacation
  • 401(k) with generous company match
  • Tuition reimbursement program
  • Excellent training and career advancement opportunities
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