Dispatcher

Labcorp•Washington, DC

7d•$22 - $33•Hybrid

About The Position

Labcorp is seeking a Dispatcher to join their team as Hybrid support for their Western Washington logistics team in Seattle, WA. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Requirements

High School Diploma or equivalent
Strong computer computer skills
Strong attention to detail and organizational skills
Ability to problem solve customer issues
Exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision

Nice To Haves

6 months or more previous dispatcher experience
Able to lift up to 50 lbs.
Flexibility to work overtime as needed

Responsibilities

Utilize route management software to schedule, coordinate and dispatch specimen pickups
Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
Responsible for specific service area to ensure best possible solutions for client
Achieve location productivity and expense targets while meeting customer expectations
Ensure a balance between customer response time, accuracy and cost/productivity targets
Follow standard procedures for field requests for service and dispatching calls
Problem solve and provide potential resolutions for any specimen related issue
Utilize multiple databases to process requests and inquiries
Performs a variety of administrative/clerical duties as needed