Dispatcher University Police

Kentucky State University•Frankfort, KY

8h•Onsite

About The Position

Under direct supervision, answers incoming calls, dispatches officers, and monitors police radio alarms. Operates National Crime Information Center (NCIC) computer. May perform clerical duties as assigned.

Requirements

Knowledge of telephone consoles and related equipment.
Ability to interact and communicate with people over the telephone, often in stressful situations.
Records maintenance skills.
Skill in the use of computers for technical and communication applications.
Word processing and/or data entry skills.
Receptionist skills.
Knowledge of fire and burglar alarm systems reporting.
Clerical, word processing, and/or office skills.
Knowledge of radio dispatch regulations, procedures, protocols, and/or equipment.
Ability to answer the telephone and take messages.
High school diploma or GED; no previous work experience required of experience that is directly related to the duties and responsibilities specified.

Responsibilities

Receives telephone calls concerning crimes, emergencies, and other requests for police assistance.
Monitors fire and burglar alarms and alarm systems for all university buildings.
Broadcasts orders to patrol officers in the vicinity to investigate complaints or request when appropriate; relays instructions or questions from remote units.
Operates the NCIC computer to run checks on vehicles and/or persons.
Records call broadcasts and complaints received; performs data entry on the computer.
Relays radio and telephone messages between police officers and the community.
Performs receptionist duties; responds to questions from walk-ins and telephone traffic.
Performs various clerical duties including completing the daily log and filing police reports.
Will perform administrative duties as assigned; which may include work in Microsoft Suite and Banner.
Perform other duties as assigned.