Dispatcher

First Student • Belmont, NH

16d • $28 - $31 • Onsite

About The Position

Now Hiring: Dispatcher in Belmont, NH At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line. This role supports transportation services for the communities of Belmont, Canterbury, Gilford, Gilmanton, Laconia, Alton, and Barnstead, ensuring students are transported safely and reliably each day.

Why Join First as a Dispatcher? In addition to a comprehensive health benefits package, 401(k) with company match, paid vacations, paid holidays, and tremendous growth opportunities, we proudly offer:
Hourly Pay: $28.00 – $31.00 per hour based on experience
Schedule: Monday – Friday, first shift (hours vary between 6:00 AM – 6:00 PM)
Consistent weekday schedule with weekends off
Career advancement opportunities across North America
Positive and rewarding work environment
Employee discounts through PerkSpot (phones, vehicles, electronics, appliances & more)
Employee Assistance Program (EAP) for confidential support and counseling services

Requirements

• 3–5 years of experience in dispatch, transportation operations, or related field preferred
• High school diploma or equivalent required
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to manage multiple priorities under time constraints
• Computer literate with strong administrative and organizational skills
• Previous transportation, terminal operations, or school bus experience is a plus

Responsibilities

• Oversees all routes and scheduling of buses
• Ensures on-time route performance and addresses service issues as they arise
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Serves as the primary communication liaison with the school districts and customers
• Handles driver call-outs and coordinates coverage for routes
• Provides solutions to drop-off and pick-up challenges
• Assists with charter reservations, billing, or driver payroll when required
• Supports day-to-day terminal operations and special projects as needed

Benefits

• Comprehensive health benefits package
• 401(k) with company match
• Paid vacations
• Paid holidays
• Employee discounts through PerkSpot
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED