Dispatcher
About The Position
This role is responsible for route sequencing and dispatching, communicating route changes with drivers, and checking drivers in and out to ensure a positive start and route completion. The position also involves answering phones, greeting incoming employees, and providing first-level customer service. Additionally, the Dispatcher will offer administrative support for special projects and other administrative tasks as needed, working collaboratively in a team environment to ensure accurate information and superior customer service. Effective communication in person and by phone with team members is essential.
Requirements
- High school diploma or equivalent
- Knowledge of DOT rules and regulations (Mandatory)
- Ability to balance multiple tasks while positively motivating, coaching and communicating clear instructions to others
- Physical Limitations (Lift, Carry, Move no more than 50lbs.)
Nice To Haves
- Dispatch: 2 years (Preferred)
Responsibilities
- Route sequencing and dispatching
- Communicate route changes with drivers
- Check drivers in and out to insure a positive start and route completion
- Answer phones and greet incoming employees.
- Answer customer calls providing first level service.
- Provide administrative support for special projects as assigned.
- Other administrative tasks as needed
- Work with others in a team environment to ensure accurate information and superior customer service
- Communicate in person and by phone with team members
Benefits
- Weekly pay
- Multiple Health Plans
- Dental
- Vision
- Life Insurance
- 100% Company Paid Long-Term Disability Insurance
- Retirement Plan with a company match up to 5%
- Paid Time Off
- Access to employee discount through LifeMart!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
