Dispatcher

Copart • Trenton, NJ

1d • Onsite

About The Position

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, operating over 200 facilities across the world and connecting vehicle sellers to more than 750,000 buyers in over 190 countries. The company is committed to delivering an unmatched experience through its people, processes, and technology. The Dispatcher is a key role responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery, while consistently providing excellent service to customers.

Requirements

• Two years dispatch experience
• One year customer service skills experience
• Excellent customer service skills and attitude
• Excellent Communication Skills --verbal and written
• Excellent organizational skills
• Excellent time management skills
• Typing speed 45 words per minute
• Basic Ten key proficiency
• Basic Math skills
• Computer proficiency (MS Suite experience)
• Ability to operate office equipment
• Multi- tasking
• Ability to work in fast paced/diverse environment
• Strong attention to detail
• Know geographical area as well as ability to read maps
• Work with minimal supervision

Nice To Haves

• High School Diploma or GED preferred
• Bilingual Skill a plus

Responsibilities

• Timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery
• Providing excellent service to customers
• Outbound calls to pick-up locations
• Dispatch sub-haulers for vehicle pick-up and delivery within company timelines
• Ensure sub-haulers meet company requirements prior to dispatching
• Outbound calls to sellers
• Solicit business
• Utilize cost effective vendors to meet company budget objectives
• Educate sub-haulers on company policies and procedures
• Maintain and archive documents
• Answer phone calls
• Collect payments on member deliveries
• Comply with Safety and enforce regulations
• Print checks
• Monitor incoming documents on the fax machine
• Print reports as needed
• Manage vendor relationships
• Performs other duties as assigned

Benefits

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts Along with many other employee benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED