Dispatcher
County Materials Family of Companies•Marathon City, WI
•Onsite
About The Position
The Dispatcher is responsible for planning, organizing, and coordinating truck schedules to meet customer delivery requirements and production demands. This role communicates with customers and drivers to ensure timely and efficient deliveries, prepares delivery documentation, maintains accurate dispatch records, and supports daily operational and administrative functions. The Dispatcher plays a key role in ensuring customer satisfaction, operational efficiency, and effective communication between departments.
Requirements
- 2–4 years of experience in dispatching, trucking, logistics, or a related field
- Familiarity with trucking industry terminology and routing practices
- Intermediate proficiency in Microsoft Office (Outlook, Excel, Word)
- Experience in construction materials or manufacturing environment
- Experience using dispatch or fleet management software
- Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties.
Nice To Haves
- Associate degree in logistics, transportation, or related field preferred
Responsibilities
- Plan and organize regional loads to dispatch trucks according to customer requests and production schedules
- Communicate with customers to determine delivery needs, driver demand, and scheduling requirements
- Assign drivers to routes and notify them of delivery schedules
- Enter assignment and routing data into dispatch software and maintain accurate records
- Prepare delivery tickets and related documentation for drivers
- Respond to inquiries from drivers regarding routes, schedules, and delivery issues.
- Utilize multi-line phone systems, two-way radios, and computer software for coordination and communication
- Perform administrative duties including data entry, filing, and reporting
- Assist with resolving customer delivery concerns or service issues.
- Support operations team with special scheduling adjustments during peak production periods.
- Assist with reporting or documentation for management review.
- Perform additional duties as assigned to support operational needs.
Benefits
- Health, dental and vision insurance
- Paid Short-term & Long-term disability
- 401(k) match
- 8 Paid holidays
- Paid Time Off
- Referral rewards program
- Wellness program with rewards
- Flexible Savings Options
- $200 Boot Allowance
- Voluntary critical illness & accident insurance
- Optional Uniform Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
