Dispatcher

gategroupDallas, TX
Onsite

About The Position

We’re looking for motivated, engaged people to help make everyone’s journeys better. The Dispatcher is responsible for distributing information from telephone calls and computer printout reports to Transportation and other departments as required. The Dispatcher is also responsible for all flight billing reports to be accurate and submitted timely to billing office.

Requirements

  • High School Diploma or GED
  • 1 year of data entry or clerical experience.
  • A valid driver’s license.
  • Ability to obtain Airport Transport Authority badge required
  • Must comply with company policies
  • Excellent oral and written communication skills
  • Advanced typing skills
  • Detail oriented and organized
  • Basic knowledge of Microsoft Word, Excel and Access
  • Basic math skills
  • Ability to make sound operational decisions in challenging situations
  • Highly motivated
  • Good attendance and solid work performance

Nice To Haves

  • 2 years of experience in Airline Catering preferred.
  • Bi-lingual in Spanish a plus

Responsibilities

  • Obtains final count of passengers on each flight from a computer printout form and/or information received via the telephone
  • Dispatcher will receive final count of passengers, flight number, and ship number information and document either electronically or manually if required.
  • Communicates changes to the operation such as aircraft or gate changes.
  • Keeps records of all incoming and outgoing information
  • Routes records for corrections and distributes corrected records to designated departments
  • Directs transportation employees on changes that may occur on the AOA through radio communications.
  • Required to work in Tower operation and monitor Gate Management tool provided by airline.
  • Receives phone calls, communicates verbally with superintendent, and ramp supervisor over telephone and radio

Benefits

  • Paid time off
  • 401k, with company match
  • Company sponsored life insurance
  • Medical, dental, vision plans
  • Voluntary short-term/long-term disability insurance
  • Voluntary life, accident, and hospital plans
  • Employee Assistance Program
  • Commuter benefits
  • Employee Discounts
  • Free hot healthy meals for unit operations roles
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