Dispatcher

Any Hour Services • Orem, UT

23d • Onsite

About The Position

A dispatcher plays a vital role in coordinating and managing service calls for various home maintenance and repair departments, such as plumbing, HVAC or electrical services. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction. We are currently hiring for our afternoon and evening shifts between 11:00 AM and 8:00 PM, Monday-Friday.

Requirements

• Pre-employment background check
• Pre-employment drug screen
• Valid driver’s license or reliable transportation

Nice To Haves

• There is room to grow for the right candidate.

Responsibilities

• Scheduling appointments
• Assigning technicians to jobs based on location and expertise
• Ensuring timely responses to customer requests
• Communicating directly with customers and service personnel, providing updates and addressing any issues that arise during service visits
• Maintaining records of service calls
• Tracking job progress
• Optimizing routes to enhance efficiency

Benefits

• Health benefits, including medical, dental, vision, life insurance, and long- and short-term disability insurance
• 401(k) retirement plan with company match
• Weekly pay with incentives and bonuses
• Holiday pay, vacation pay, and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed