Dispatcher

NOV•Odessa, TX

2d•Onsite

About The Position

The Dispatcher is responsible for the accuracy and completion of all paperwork associated with shipping and receiving of downhole tools. This role involves the safe loading and unloading of downhole tools using a forklift and overhead crane. The Dispatcher will also coordinate with various teams for tool requirements, manage customer communications, and maintain organization of tools and racks. This position requires flexibility in work schedule, including nights and weekends, and may involve on-call duties.

Requirements

Able to work in a non-air-conditioned environment at times.
Work schedule will vary month to month due to tool demands.
Must be able to work nights and/or weekends due to rotating schedule set by dispatch manager.
Must be able to be on call at various times as scheduled by dispatch manager.
Able to communicate professionally with internal and external customers.
Able to multitask and prioritize tasks as needed.
Able to work with various personalities.
Must be able to with MS office programs (Excel, Word, Outlook) and willing to learn our company systems TAT and EDS.

Nice To Haves

High school diploma or equivalent preferred
2 years of dispatch experience preferred

Responsibilities

Comply with all NOV Company and HSE policies and procedures.
Complete all relevant company web-based training.
Responsible for accuracy and completion of all paperwork associated with shipping and receiving of downhole tools.
Responsible for the safe loading and unloading of downhole tools with a forklift onto various sizes of truck and trailer combinations, with utilizing overhead crane in shop.
Participate in action plans for new projects as defined by dispatch manager.
Assist with various tool reports such as, tools out, down and dirty and tools shipped.
Coordinate with shop technicians, shop supervisors, shop manager and sales team for tool requirements.
Responsible for answering phones/emails promptly and giving updates on requests to internal or external customers.
Responsible for keeping all incoming and outgoing racks organized and ensuring tools are on proper racks.
Perform other work-related tasks as assigned by dispatch manager.