Dispatcher
About The Position
As a Dispatcher, you'll be the go-to person for keeping everyone in the loop and making sure our trucks and equipment are where they need to be for smooth projects. If you're great at talking with people, juggling tasks, and solving problems on the fly, this is the job for you! We need someone who can roll with unexpected schedule changes and help us stay flexible as our business evolves. You'll be a key part of our team, making sure we provide top-notch service to our customers. Plus, with plenty of room for growth, this role opens doors to exciting career opportunities.
Requirements
- Proven experience in dispatching materials and/or equipment is an asset.
- Familiarity with trucking operations and logistics is considered an asset.
- Strong interpersonal skills for effective communication in a diverse work environment.
- Ability to work well under pressure and make decisions using sound judgment and critical thinking.
- Excellent organizational and multitasking abilities.
- Technical proficiency, including fast typing and data entry skills.
- Highly proficient in English (oral and written).
- Willingness to work a 10/4 schedule rotation with on-call availability 24/7 during rotations.
Responsibilities
- Act as the primary point of contact for all dispatch-related communications.
- Organize trucking services and dispatch-related requests through calls and emails.
- Transmit messages to drivers in a clear and timely manner.
- Maintain positive relationships with internal and external stakeholders.
- Ensure accurate and timely coordination of trucking services to meet project requirements.
- Collaborate with team members to optimize delivery schedules.
- Monitor and track the progress of trucking services, addressing delays or issues.
- Provide updates on delivery status and address customer inquiries.
- Take appropriate action in response to unexpected issues or changes in project plans.
- Utilize technical proficiency for efficient data entry and communication.
Benefits
- Extended Health & Dental Benefits
- Flexible Health Spending Account
- Employee Family Assistance Program
- Wealth Benefits – Group Matching RRSP.
- Generous Paid Time Off Program
- Company closure between Christmas and New Year.
- Competitive Wages
- Exciting Career Progression Paths
- Making a difference in our communities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
