Dispatcher - Night Shift

ABM US•Sugar Land, TX

About The Position

ABM is seeking a reliable and experienced Dispatcher to schedule and dispatch temporary janitorial team members to various locations. The dispatcher coordinates team members and resources according to customer requests, specifications, and needs, and oversees communications within assigned areas. This role is suitable for someone entering or returning to the workforce with limited experience and education. ABM encourages veterans and candidates with military experience to apply.

Requirements

  • Must be 18 years of age or older.
  • No high school diploma, GED, or college degree is required.

Nice To Haves

  • Bilingual in English and Spanish.
  • One year of prior multi-line reception experience or dispatching experience.
  • Prior experience scheduling and dispatching 50 or more employees.

Responsibilities

  • Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, and others.
  • Schedule and dispatch team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
  • Ensure the timely and efficient movement of team members according to work orders and resource schedules.
  • Oversee all communications within specifically assigned areas.
  • Record and maintain dispatch information files and records, including temporary employee time and schedules.
  • Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
  • Compile statistics and reports on work progress.
  • Perform other duties as assigned.

Benefits

  • ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.
  • Access to a world-class training program and opportunities to use skills developed during military service.
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