Dispatcher
About The Position
Easton Coach Company LLC Operates dispatch hotline, answering telephones, taking, and relaying messages and clearly and accurately recording all call details in dispatch log. Acts as point of contact for drivers operating live trips, responding to driver requests for assistance, taking detailed messages concerning accidents, incidents other emergency situations and vehicle malfunctions and failures and directing these reports to appropriate contacts. Distributes keys and manifests to drivers, assessing both their fitness for duty and their compliance with company uniform and personal appearance policies and recording time and any other important details of interaction in dispatch log.
Requirements
- Stress-tolerant nature necessary to consistently, calmly, and effectively responding to demanding, crisis and emergent situations while maintaining self-control and composure.
- Geographical knowledge of Atlantic, Cape May and Cumberland Counties NJ
- All shifts and weekend availability are required.
Nice To Haves
- CDL/Passenger driver license preferred, or ability to obtain one once hired.
- Experience in Trapeze Dispatch System or equivalent, preferred but not necessary.
Responsibilities
- Operates dispatch hotline, answering telephones, taking, and relaying messages and clearly and accurately recording all call details in dispatch log
- Acts as point of contact for drivers operating live trips, responding to driver requests for assistance, taking detailed messages concerning accidents, incidents other emergency situations and vehicle malfunctions and failures and directing these reports to appropriate contacts
- Distributes keys and manifests to drivers, assessing both their fitness for duty and their compliance with company uniform and personal appearance policies and recording time and any other important details of interaction in dispatch log
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
