Dispatcher

Maersk•Usa, WA

42d•$25 - $27

About The Position

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. JOB SUMMARY: Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.

Requirements

Strong aptitude for time management
Excellent understanding of local and state traffic laws and regulations
Ability to make quick changes in routing
Strong interpersonal skills
Ability to prioritize and multitask
Deep understanding of computer software and technologies
Able to read, write and speak English
Bilingual Spanish a plus!

Responsibilities

Scheduling drivers to make freight delivery or collect shipments and packages
Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
Planning predetermined routes for drivers
Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
Monitoring truck repairs and maintenance schedules
Logging vendor complaints or concerns
Answering phone calls from vendors, customers, and management and helping them as needed.
Other duties as requested