Dispatcher

First Student•Belmont, NH

10h•Onsite

About The Position

Now Hiring: Dispatcher in Belmont, NH At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line. This role supports transportation services for the communities of Belmont, Canterbury, Gilford, Gilmanton, Laconia, Alton, and Barnstead , ensuring students are transported safely and reliably each day. Why Join First as a Dispatcher? In addition to a comprehensive health benefits package, 401(k) with company match, paid vacations, paid holidays, and tremendous growth opportunities, we proudly offer: Hourly Pay: $28.00 – $31.00 per hour based on experience Schedule: Monday – Friday, first shift (hours vary between 6:00 AM – 6:00 PM ) Consistent weekday schedule with weekends off Career advancement opportunities across North America Positive and rewarding work environment Employee discounts through PerkSpot (phones, vehicles, electronics, appliances & more) Employee Assistance Program (EAP) for confidential support and counseling services

Requirements

3–5 years of experience in dispatch, transportation operations, or related field preferred
High school diploma or equivalent required
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to manage multiple priorities under time constraints
Computer literate with strong administrative and organizational skills
Previous transportation, terminal operations, or school bus experience is a plus

Responsibilities

Oversees all routes and scheduling of buses
Ensures on-time route performance and addresses service issues as they arise
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Serves as the primary communication liaison with the school districts and customers
Handles driver call-outs and coordinates coverage for routes
Provides solutions to drop-off and pick-up challenges
Assists with charter reservations, billing, or driver payroll when required
Supports day-to-day terminal operations and special projects as needed