Dispatcher Opa Locka FL (Great Waste-Waste Connection

Waste Connections•Opa-locka, FL

1d•Onsite

About The Position

Great Waste, a Waste Connections company, is seeking individuals passionate about career growth and safety to join their team as a Dispatcher in Opa Locka, FL. This fast-paced role involves managing customer calls and dispatching drivers, requiring strong computer skills, excellent communication, multitasking abilities, and the capacity to work under pressure. As part of a world-class Dispatch Team, you will contribute to providing the best customer service in the industry.

Requirements

High school diploma or equivalent is a must.
2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
Strong typing skills
Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.)
Excellent organization and communication skills, both orally and written.

Nice To Haves

VETERANS are encouraged to apply.

Responsibilities

Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
Assisting driver(s) when a pick up or delivery is in question before servicing.
Scheduling and dispatching work to various employees and departments throughout the day.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.