Dispatcher
Apex Service Partners•Puyallup, WA
•Onsite
About The Position
Taylor Heating, Cooling, Plumbing & Electrical has proudly served the Puget Sound region for over 35 years. As one of Washington’s leading contractors, we’re known for delivering exceptional value and service to our residential customers. Our continued growth is fueled by a stellar reputation, strong company culture, and a deep commitment to both our team and our community. At Taylor, we believe in treating our employees like family—which empowers them to deliver the same level of respect and care to our customers.
Requirements
- Customer service experience
- Strong organizational and communication skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Nice To Haves
- Prior experience in dispatching or coordinating in a similar industry is preferred
Responsibilities
- Schedule and dispatch technicians to customer sites based on priority, location, and technician availability
- Communicate with customers to confirm appointments and provide updates on technician arrival times
- Maintain accurate records of all dispatched jobs, permits, and customer interactions
- Coordinate with local municipalities and agencies to ensure compliance with regulations
- Provide administrative support as needed to ensure smooth daily operations
Benefits
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
