Dispatcher

Berger Transfer & Storage•Chino, CA

17d•Onsite

About The Position

Berger Transfer & Storage, Inc. is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development. At Berger, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission—"to help every customer have a positive, memorable experience”—and embodies our core values: “being open, honest, and fair…whatever we do, we do it right and we do it together”. Berger Transfer & Storage, Inc. is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States. At Berger, our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Berger’s Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interaction, and strive to be open, honest and fair will be at the top of our list. Berger Transfer & Storage, Inc is seeking a DISPATCHER to join our team in Chino, CA! Our Local Dispatcher is responsible for efficiently routing home deliveries, scheduling daily jobs and assigning crews to each job as well as communicating with customer service to assure each customer is handled with care. This individual will be working closely with the accounts to ensure complete customer service. They manage a team of drivers, making sure all operating procedures are being followed and drivers are in compliance with DOT standards. They also keep track of all shipping and receiving.

Requirements

Minimum of 1 year Dispatching or Warehouse Supervisory experience (required)
Ability to work well with a team, manage multiple tasks and meet tight deadlines in a fast paced, constantly changing, high demand work environment
Strong problem solving and project management skills
Self starter motivated by daily challenges
Excellent organizational skills
Strong geographical knowledge

Nice To Haves

High School Diploma or Equivalent (preferred)

Responsibilities

Assign, plan and dispatch drivers/contractors
Develop partnerships to secure hauling opportunities
Manage daily pick up and delivery schedules based on customer needs
Oversee contractor performance to ensure customer satisfaction and on time delivery
Update shipment tracking and maintain timely data integrity
Manage contractor profitability
Other duties as assigned by management