Dispatcher

Arizona Humane SocietyPhoenix, AZ
Onsite

About The Position

The Arizona Humane Society is looking for a full time Dispatcher to join our dedicated Field team at our South Mountain Campus on Fridays – Mondays, 8 AM – 6 PM. If you are a talented professional who is passionate about providing excellent customer service to our community members, please continue to read more now.

Requirements

  • High school diploma OR GED.
  • Dispatch or call center experience preferred.
  • Must possess excellent public relations and customer service skills.
  • Must be 21 years old.
  • Knowledge of map reading and directions.
  • Pre-employment background check is required.

Responsibilities

  • Quickly and efficiently responding to incoming telephone calls in a compassionate, empathetic and professional manner in order to provide a consistent, positive and excellent experience every time.
  • Dispatch animal ambulance, rescue, and investigation calls.
  • Assign calls to officers while monitoring their location and safety.
  • Answer inquiries and provide information to callers, refer callers to appropriate alternative agencies.
  • Receive and log ambulance, rescue, and investigation calls from the public and other agencies.
  • Record and input into the computer system.
  • Provide outstanding customer service to both external and internal customers, maintaining a positive and professional attitude despite high stress and emotional calls.
  • Dispatch ambulance and investigation calls to officers.
  • Monitor their location and safety while on scene.
  • Acknowledge and respond to all two-way radio transmissions.
  • Answer all incoming calls promptly; refer direct calls not pertaining to Field Operations to the appropriate AHS department or alternative agency.
  • Facilitate the return of seized animals to their owners when appropriate.

Benefits

  • Competitive salary
  • Generous PTO program
  • Up to 8 paid holidays per year
  • 401(k) with employer contribution
  • Medical, Dental and Vision Plans
  • Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
  • Discounts on veterinary services and other pet perks!
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service