Dispatcher

University of Richmond•Evansville, IN

1d•Onsite

About The Position

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job. As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

Requirements

High School diploma or equivalent
Valid driver's license with acceptable driving record
Technical knowledge of DOT/Federal Motor Carrier rules and regulations
Diligent attention to safety
Strong ability to multitask in a fast-paced environment
Superior customer service, teamwork and verbal/written communication skills
College degree preferred or equivalent experience
Keen attention to detail
Analytical and processes oriented
Planner, preparer, problem solver, decision maker

Responsibilities

Schedule drivers and organize dispatch of all equipment for the branch
Assist in taking customer telephone orders for deliveries, pickups and service
Arrange for all emergency field repairs
Answer customer calls and review driver schedules in order to fulfill customer requests
Assist Inside sales team as needed
Other duties as assigned
Daily scheduling of UR Drivers and outside haulers with proactive forward planning
Manage constant change to the daily schedule to meet customer demands
Manage inter-company transfer hauling
Communicate Driver schedules and expectations
Become expert on dispatch system, supporting applications, and dispatch processes
Be a key player in the daily branch planning meeting
Monitor and perform to dispatch metrics
Provide excellent service to both external and internal customers
Communicate with the team clearly, concisely, and honestly