Dispatcher, Coordinator

Pitbull Energy Services • Leduc, AB

5h • Onsite

About The Position

We are seeking an experienced Dispatcher to join our team in the oil and gas industry. The ideal candidate will have a strong background in coordinating and dispatching over 100 operators. This role is fast-paced and requires the ability to handle stress and adapt to last-minute changes effectively. You are a team player known for your keen attention to detail and "can-do" attitude. You have excellent communication skills and those around you are constantly impressed by your organizational skills? We want to hear from you!

Requirements

• A high school diploma or equivalent.
• Proven experience as a Dispatcher in the oil and gas industry.
• Proficiency with dispatch systems, preferably Aimsio.
• Proficient computer skills, including the ability to learn various software and proficiency in MS Office, with excellent data entry skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and a high degree of accuracy.
• Ability to work in a fast-paced environment.
• Strong knowledge of emergency processes and procedures.
• Must be able to organize, prioritize, and multi-task effectively.
• Ability to work under pressure and handle high-stress situations.
• Flexibility to work a days on/days off schedule.
• Ability to adapt to last-minute changes in dispatch plans.

Responsibilities

• Coordinate and dispatch over 100 operators to various job sites using Aimsio dispatch systems.
• Ensure timely and efficient dispatching, adjusting schedules as needed to meet operational needs.
• Communicate effectively with operators, supervisors, and other team members, and document relevant information.
• Maintain accurate records of dispatch activities and operator assignments.
• Troubleshoot and resolve any dispatch-related issues promptly.
• Adapt quickly to last-minute changes and handle high-stress situations.
• Be the first point of contact for emergency and non-emergency calls, maintaining call logs and directing field units.
• Direct crews and other field units to the appropriate sites, prioritizing and organizing calls according to urgency.
• Supervise the route and status of field units to prioritize their daily schedule in conjunction with field supervision.
• Ensure drivers have the proper instructions and adequate time to perform their duties safely and within the Hours of Work Regulations.
• Listen to all driver concerns and act on them appropriately.
• Ensure the company meets all customer requirements, and any changes are communicated immediately.
• Manage fuel card accounts and book accommodations when required.

Benefits

• Comprehensive benefits package including dental care, extended health care, vision care, and more.
• RRSP matching
• Paid time off.
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED