Dispatcher [Hitchcock Recycling Yard]

Arcosa Careers•Hitchcock, TX

1d•Onsite

About The Position

The Dispatcher will be responsible for managing daily schedules, coordinating with truckers for pickups and deliveries, and handling customer orders and payments. This role requires excellent communication skills, basic computer and math proficiency, and the ability to work in a potentially challenging environment.

Requirements

Excellent verbal communications, reading and writing ability.
Ability to communicate with other employees and supervisors.
Basic computer skills, including Excel spreadsheets.
Basic math and 10-key adding machine skills.
Three years of work experience with similar job duties or industry.
Prior general office experience of at least one year.
Ability to operate basic office machines including copier, fax, and adding machine.
Ability to read maps and provide drivers with directions to customer locations.

Nice To Haves

Ability to speak and understand Spanish.

Responsibilities

Reviews daily schedule and advises truckers of loads to pick up, including type and amount of product and payment pickup information.
Answers phone, assists drivers, and takes customer orders from Sales.
Operates scale to weigh incoming and outgoing trucks.
Records appropriate information on tickets for each truck, including customer, job, and weight of deliveries.
Ensures all required deliveries to customers/jobs are met, notifying supervisor if more trucks or deliveries are needed.
Accepts checks or cash payments and records accordingly for Accounts Receivable.
Contacts customers to verify readiness to accept loads and informs them of deliveries.
Provides customer information, answering basic questions about deliveries.
Forwards customers to the sales department for further assistance if needed.
Generates daily, weekly, and monthly reports of activity, including Dispatch Report and Customer Summary Report.
Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable.
Ability to read maps and provide drivers with directions to customer locations.
Performs other duties as required or assigned.