Night Dispatcher

US Multimodal Group•Compton, CA

2d•$25 - $27•Onsite

About The Position

U.S. Multimodal Transport, LLC, a subsidiary of U.S. Multimodal Group, LLC, is seeking a highly motivated, independent dispatcher to cover the 2nd/night shift at its Harbor Division in Rancho Dominguez, CA. This onsite role is key to coordinating the movement of freight, managing driver dispatch to ensure timely delivery of goods, and effectively communicating with customers. The ideal candidate will have a background in trucking or the intermodal industry, possess excellent communication and critical thinking skills, and thrive in a fast-paced, dynamic environment. Familiarity with the Ports of Long Beach and Los Angeles, local railroads, terminal appointment processes (including Pier Pass), and hazardous materials/overweight regulations is essential.

Requirements

Minimum 1-2 years port drayage experience.
Knowledge of the Port of LA/LB, including terminal websites.
High School Diploma required.
Knowledge of local roads and freeways in Southern California.
Experience with Transportation Management Systems (Profit Tools or similar).
PC Experience: Microsoft Word, Excel, and Outlook.
Must be legally authorized to work in the United States.
Ability to prioritize tasks and meet deadlines.
Excellent communication and critical thinking skills.

Nice To Haves

Familiarity with the Ports of Long Beach and Los Angeles.
Familiarity with local railroads.
Strong knowledge of terminal appointment processes including Pier Pass.
Good interpersonal/team player attributes.

Responsibilities

Schedule and dispatch drivers to appropriate locations according to customer requests, specifications, or needs.
Communicate proactively with drivers, customers, and other stakeholders regarding updates and issues.
Ensure appropriate communication to customer accounts involving any additional accessorial fees (port wait time, stop offs, pre-pulls, etc.).
Maintain accurate records of dispatch activities, driver logs, and shipment details.
Coordinate with third parties to ensure smooth operations and timely deliveries.
Handle urgent situations and provide solutions to minimize disruptions.
Ensure compliance with all safety regulations and company policies, including familiarity with hazardous materials, overweight, DOT regulations, and BIT program requirements.
Utilize Transportation Management System (Profit Tools).
Address customer inquiries professionally and promptly, maintaining positive relationships and high customer satisfaction.
Collaborate with the sales team to ensure customer satisfaction and retention.
Assist with special projects and ad-hoc reporting requests from management.
Participate in process improvement initiatives to streamline operations and customer service.