Dispatcher

TEKsystems•Houston, TX

4d•$18 - $18•Onsite

About The Position

The Bilingual Dispatch Associate serves as the first point of contact for customers and visitors at the company. This role involves greeting and assisting customers, visitors, and vendors professionally and friendly, answering and routing incoming calls, and responding to inquiries in both English and Spanish. The associate will also manage appointment scheduling, maintain visitor logs, process payments, handle basic cash transactions, and verify/process customer documentation related to vehicle auctions.

Requirements

Previous work experience where you worked in-person with customers.
Experience using computers, and able to learn to use new technology and software.
Excellent keyboarding skills for data entry.
A commitment to providing fantastic customer service.
Able to work well and maintain a positive attitude in high-pressure situations.
A friendly, outgoing, patient personality.
You thrive working as part of team, pitching in wherever you’re needed.

Nice To Haves

Bilingual in English and Spanish

Responsibilities

Greet and assist customers, visitors, and vendors in a professional and friendly manner.
Answer and route incoming calls; respond to inquiries in English and Spanish.
Manage appointment scheduling and maintain visitor logs.
Process payments and handle basic cash transactions when required.
Verify and process customer documentation related to vehicle auctions.