Dispatcher

UFP Industries•Coatesville, PA

1d•Onsite

About The Position

The Dispatcher is responsible for assisting in the scheduling and coordination of trucks and drivers according to customer requests and in compliance with DOT regulations and company rules. This role involves notifying drivers of assignments, and reviewing and verifying the accuracy of driver’s logs and data base.

Requirements

High school diploma
Minimum 2 to 4 years of experience in the field or related area
Working knowledge of standard DOT concepts, regulations, practices and procedures.
Working knowledge of Excel, Word, and Outlook.
Basic knowledge on lumber math, lumber grades and species.

Nice To Haves

5 years preferred experience in the field or related area
Preferred understanding on company policies, practices and procedures.

Responsibilities

Coordinates and schedules all outbound loads and coordinates with sales and production.
Coordinates proper loading and shipping order with SR personnel.
Sets up loads to be shipped via common carrier with outside freight companies.
Determines mode of transportation and selects appropriate carrier.
Negotiates rates and contracts for transportation services.
Coordinates routing of orders, and dispatches carriers with orders and appropriate delivery instructions consistent with customer receiving times.
Ensures all internal/external paperwork meets all Universal as well as DOT regulations and procedures.
Establishes delivery appointments and loading times for each carrier.
Answers questions and resolves supplier and customer problems regarding transportation issues.
Documents any shortage on orders, investigates reasons for occurrence and informs carrier of shortage to get compensation or to resolve issue with customer with assistance of sales.
Audits and approves freight bills for payment.
Files claims for any loss or damage on inventory and notifies plant management.
Takes and acts upon all calls for tracing and/or expediting orders.
Prepares various reports and correspondence as required.
Performs other duties as required.