Operations - Dispatcher (Afternoon Shift)

TCI TransportationJurupa Valley, CA
Onsite

About The Position

As a Dispatcher at TCI, you will be the engine behind every successful delivery. You will coordinate drivers, manage routes, ensure safety compliance, and keep customers satisfied—all while making real-time decisions that impact performance and profitability. This role is for someone who thrives in a fast-paced environment and enjoys being the person who keeps everything running smoothly, offering an opportunity to step into a high-impact role.

Requirements

  • Strong multitasking and decision-making skills in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • High attention to detail and organizational ability.
  • Ability to lead, train, and support drivers.
  • Strong sense of accountability, professionalism, and teamwork.
  • Flexibility for occasional nights, weekends, or holidays.
  • Regular interaction with drivers, leadership, and customers.
  • Ability to thrive in a fast-paced environment where priorities can shift quickly.

Nice To Haves

  • Experience in dispatch, logistics, transportation, or operations.
  • Experience managing a yard or yard accounts.
  • Understanding of DOT regulations and Hours of Service (HOS).
  • Ability to stay calm under pressure and make smart, fast decisions.
  • Ability to take ownership of problems and solve them before they escalate.
  • Understanding the balance between safety, cost, and customer service.
  • Dependability, flexibility, and readiness to step in when needed.

Responsibilities

  • Plan, schedule, and dispatch drivers to ensure all loads are covered.
  • Monitor routes, schedules, and real-time changes to keep operations on track.
  • Coordinate with teams to optimize routes, equipment, and staffing.
  • Ensure safety is always the #1 priority across operations.
  • Monitor and enforce DOT, HOS (Hours of Service), and federal/state regulations.
  • Audit driver logs and report discrepancies.
  • Train and support new and existing drivers on company policies and procedures.
  • Conduct driver meetings and provide ongoing guidance and performance feedback.
  • Ensure drivers are properly scheduled and show up ready for their shifts.
  • Partner with Maintenance, Recruiting, Rental, and Safety teams.
  • Coordinate equipment needs, repairs, and staffing requirements.
  • Serve as a key point of contact for drivers, customers, and internal teams.
  • Maintain strong customer relationships through daily communication.
  • Ensure TCI meets or exceeds customer performance targets.
  • Balance safety, cost control, and service excellence in every decision.

Benefits

  • Compensation: $22-$25 per hour
  • Schedule: Mon, Wed, Thurs, Fri, Sun 04:00pm-00:30am
  • Split Days Off: Tues and Sat
  • Gain experience across operations, safety, and logistics
  • Join a company that values safety, teamwork, and growth
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