Operations - Dispatcher (Afternoon Shift)

TCI Transportation • Jurupa Valley, CA

8d • Onsite

About The Position

As a Dispatcher at TCI, you will be the engine behind every successful delivery. You will coordinate drivers, manage routes, ensure safety compliance, and keep customers satisfied—all while making real-time decisions that impact performance and profitability. This role is for someone who thrives in a fast-paced environment and enjoys being the person who keeps everything running smoothly, offering an opportunity to step into a high-impact role.

Requirements

• Strong multitasking and decision-making skills in a fast-paced environment.
• Excellent communication and interpersonal skills.
• High attention to detail and organizational ability.
• Ability to lead, train, and support drivers.
• Strong sense of accountability, professionalism, and teamwork.
• Flexibility for occasional nights, weekends, or holidays.
• Regular interaction with drivers, leadership, and customers.
• Ability to thrive in a fast-paced environment where priorities can shift quickly.

Nice To Haves

• Experience in dispatch, logistics, transportation, or operations.
• Experience managing a yard or yard accounts.
• Understanding of DOT regulations and Hours of Service (HOS).
• Ability to stay calm under pressure and make smart, fast decisions.
• Ability to take ownership of problems and solve them before they escalate.
• Understanding the balance between safety, cost, and customer service.
• Dependability, flexibility, and readiness to step in when needed.

Responsibilities

• Plan, schedule, and dispatch drivers to ensure all loads are covered.
• Monitor routes, schedules, and real-time changes to keep operations on track.
• Coordinate with teams to optimize routes, equipment, and staffing.
• Ensure safety is always the #1 priority across operations.
• Monitor and enforce DOT, HOS (Hours of Service), and federal/state regulations.
• Audit driver logs and report discrepancies.
• Train and support new and existing drivers on company policies and procedures.
• Conduct driver meetings and provide ongoing guidance and performance feedback.
• Ensure drivers are properly scheduled and show up ready for their shifts.
• Partner with Maintenance, Recruiting, Rental, and Safety teams.
• Coordinate equipment needs, repairs, and staffing requirements.
• Serve as a key point of contact for drivers, customers, and internal teams.
• Maintain strong customer relationships through daily communication.
• Ensure TCI meets or exceeds customer performance targets.
• Balance safety, cost control, and service excellence in every decision.

Benefits

• Compensation: $22-$25 per hour
• Schedule: Mon, Wed, Thurs, Fri, Sun 04:00pm-00:30am
• Split Days Off: Tues and Sat
• Gain experience across operations, safety, and logistics
• Join a company that values safety, teamwork, and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed