Dispatcher

RelaDyne LLCGrand Prairie, TX
Onsite

About The Position

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor—we’re a team dedicated to innovation, service excellence, and delivering reliable solutions for our customers every day. We are seeking a Dispatcher to join our team. In this role, you'll be responsible for coordinating driver schedules, managing delivery routes, and ensuring customers receive exceptional service.

Requirements

  • Experience in dispatch, logistics, transportation, customer service, or a related field
  • Basic understanding of transportation operations; fuel transportation experience is a plus
  • Strong organizational and multitasking skills with the ability to manage competing priorities
  • Excellent verbal and written communication skills
  • Strong data entry and computer skills
  • Proficiency with Microsoft Office applications
  • Strong attention to detail and problem-solving abilities
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Professional demeanor and customer-focused mindset
  • Stable employment history
  • Ability to work a flexible schedule, including nights, weekends, and overtime as needed
  • Must reside within a reasonable commuting distance of the assigned location

Nice To Haves

  • Experience in fuel transportation dispatch
  • Experience with dispatch software, preferably SmartLogix
  • SAP experience
  • Knowledge of transportation documentation, industry terminology, and DOT regulations

Responsibilities

  • Coordinate, schedule, and dispatch drivers based on customer orders, delivery schedules, and operational priorities
  • Ensure deliveries are completed safely, efficiently, and within customer timeframes
  • Monitor daily routes and proactively address scheduling conflicts or service issues
  • Communicate effectively with drivers, customers, supervisors, and internal teams
  • Handle a high volume of phone calls and data entry activities
  • Identify priorities and utilize available resources to maximize operational efficiency
  • Respond to customer inquiries, service requests, and delivery concerns in a professional manner
  • Maintain accurate dispatch records and transportation documentation
  • Keep drivers and team members informed of schedule changes and daily operational updates
  • Support additional dispatch and logistics projects as assigned

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Health Savings Account (HSA)
  • Paid time off and company holidays
  • Career growth opportunities within a growing national organization
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