Full-time Dispatcher Position (2 positions open)

Jefferson County • Jefferson County, IN

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About The Position

Jefferson County 911 Central Dispatch is hiring two full-time Dispatchers. The role answers 9-1-1 emergency and non-emergency calls, obtains accurate and essential information, and processes each call according to established protocols. Dispatchers use a Computer Aided Dispatch (CAD) system to enter relevant information and operate appropriate radio channels and computer applications. The position may require working various shifts, holidays, weekends, and overtime as needed. Previous dispatching and/or public safety experience is preferred but not required.

Applicants must have a high school diploma or GED, obtain and maintain current IDACS certification from the Indiana State Police, and obtain any training and/or certifications required by NENA/APCO. Candidates must pass a comprehensive background investigation and pre-employment drug screen, have no felony convictions, and hold a valid driver's license. Applications and resumes may be emailed or mailed to Jefferson County 911 Central Dispatch; phone calls are not accepted.

Requirements

• Type at least 30 words per minute.
• Ability to multitask and make important decisions quickly.
• Ability to handle incoming calls and process information promptly under stress.
• Ability to operate appropriate radio channels and various computer applications.
• High school diploma or GED.
• Ability to obtain and maintain current IDACS certification from the Indiana State Police.
• Ability to obtain any training and/or certifications required by NENA/APCO.
• Must pass a comprehensive background investigation and pre-employment drug screen.
• Must have no felony convictions.
• Must have a valid driver's license.

Nice To Haves

• Previous dispatching and/or public safety experience.

Responsibilities

• Answer 9-1-1 emergency and non-emergency calls.
• Obtain accurate, essential information and process each call according to established protocols.
• Use a Computer Aided Dispatch (CAD) system to enter relevant information for dispatch.
• Handle incoming calls and process information promptly while under stress.
• Operate appropriate radio channels and various computer applications.
• Work various shifts, holidays, weekends, and overtime as needed.

Benefits

• Starting salary based on experience.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Public Retirement Fund with employer contribution.
• Sick time.
• Personal time.
• Vacation time.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED