Dispatcher

Cooper-Booth Transportation Company • Mountville, PA

35d • $20

About The Position

Cooper-Booth Wholesale Company (CBW) has been in the wholesale distribution business since 1865 when Booth Tobacco Company was incorporated in Lancaster, Pennsylvania. The company continued to grow with the acquisition of Cooper Tobacco and a number of other distributors over the years. Family owned and operated for three generations, our longevity has been made possible by providing our customers with the best service and value available. Today, CBW is a full-line, full-service wholesale distributor serving retailers in the Mid-Atlantic region, and is recognized as one of the Top 10 leading convenience store wholesalers in the country. Cooper-Booth Transportation (CBT) is a dependable, professional, and safety-focused transportation delivery service throughout the Mid-Atlantic region. Our fleet supports the distribution of foodservice, grocery, tobacco, and general merchandise products for Cooper-Booth Wholesale. Learn more about CBW at www.cooperbooth.com . Position Summary : Cooper Booth Transportation is looking for a reliable Dispatcher to create daily routes that keep costs down, but meet customer scheduling needs. The Dispatcher will be responsible for the daily dispatch of all routes and drivers. The successful candidate for this position needs to be able to adjust to last minute changes and work with drivers to schedule emergency delivery or pick-up for new or established customers when necessary.

Requirements

• High school diploma/GED required
• Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays.
• Strong knowledge of the roadways throughout company delivery area.
• Ability to work in a team environment in high pressure situations.
• Strong written and oral communication skills are essential.
• Proficient in Microsoft Excel.
• Proficient in Map Point.
• Ability to learn AFS.
• Ability to be pallet jack certified.

Responsibilities

• Monitor and adjust daily routes and make changes due to weights, cube, or customer issues, must work with Management to establish new routes in a timely manner.
• Develop daily dispatch board and communicate with drivers as needed throughout the day.
• Help with Driver check-in
• Collaborate with management to modify daily routes to accommodate the needs of customers.
• Work with Truck Stagers to insure correct trucks are staged.
• Act as a communication liaison between drivers and management to resolve delivery or customer issues and answer incoming phone calls from drivers on the road as needed.
• Communicate with out service vendors Penske and Miller for Truck Servicing.
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes.

Benefits

• Complete medical, dental, vision, life, disability, and accident insurances starting the first of the month following 60-days of employment.
• 401(k) after 6 months with 2% employer match.
• Paid Time Off (PTO); starting at 80 hours your first year.
• Paid Holidays
• Employee Assistance Program (EAP) and other mental health benefits are available on day one!
• Ability to purchase products from the warehouse at wholesale price.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED