Dispatcher

Medline•Jeffersonville, IN

About The Position

This position is for a Dispatcher who will assure all routes are filled and provide timely instructions and responses to requests for information throughout the day from both drivers and customers. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Medline is dedicated to creating an environment where everyone feels they belong and can grow their career. They strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Medline Industries, LP is an equal opportunity employer, evaluating qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Requirements

High School Diploma
2 years’ experiences with handling inbound/outbound call taking, scheduling and/or administrative work.

Responsibilities

Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries.
Respond to customer inquiries and needs in a timely manner.
Use computer system to retrieve schedule and asset information.
Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible.
Update, prepare, and dispense the daily route schedule.
Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed.
Make and schedule appointments with customers that require delivery appointments.
Route drivers according to their skill set and available DOT mandated Hours of Service regulations.
Complete a variety of daily reports and clerical duties.
Ensure correct departments have all necessary paperwork for on time delivery departure.