Dispatcher

Beacon Mobility

30d•Onsite

About The Position

Easton Coach Company LLC Responsibility Profile: Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. Relay information such as work orders or other messages to and from drivers and driving assistants. Use telephones, two-way radios or text messages to contact employees. Speak with supervisors or customers to resolve problems, requests for services or equipment. Prepare daily work such as schedules. Prepare work orders for crew or receiving work orders from work crews. Facilitate communications within company assigned territories. Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information. Perform other duties as assigned.

Requirements

One (1) year of transportation experience.
High School diploma.
Must Pass a DOT Physical and Drug Test
Stress-tolerant nature necessary to consistently, calmly and effectively responding to demanding, crisis and emergent situations while maintaining self-control and composure
Flexibility and adaptability to change and considerable variability in both the nature and volume of work
Effective and appropriate communication skills
Driver's License (Required)
Ability to Relocate: Norfolk, VA 23504: Relocate before starting work (Required)

Nice To Haves

Valid Driver’s License
Previous dispatch experience preferred
Previous Customer Service experience preferred
Experience with Via Scheduling Software a Plus
Knowledge of service area a plus

Responsibilities

Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
Relay information such as work orders or other messages to and from drivers and driving assistants.
Use telephones, two-way radios or text messages to contact employees.
Speak with supervisors or customers to resolve problems, requests for services or equipment.
Prepare daily work such as schedules.
Prepare work orders for crew or receiving work orders from work crews.
Facilitate communications within company assigned territories.
Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
Perform other duties as assigned.